WARRANTY INFORMATION
CRAFTSMAN tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined below. Or create an account to register your product and view its warranty coverage.
HAND TOOLS & MECHANIC TOOLS
Full Lifetime Warranty
If the product fails to perform for any reason, we will replace it.
Hammers & Demolition Tools
Finishing Tools
Hex Key
Knives & Multi-tools
Nut Drivers
Pliers
Ratchet & Sockets
Screwdrivers
Wrenches & Wrench Sets
Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMHT”) and older models (Model # starting with “9”)
No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
Full Lifetime Warranty
If the product fails to perform for any reason, we will replace it.
Simple Design
(e.g. Oil Filter Wrench, 32-Blade Feeler Gauge, 4 pc. Pry Bar Set, Battery Terminal Brush, Battery Terminal Spreader, Gasket Scraper, 2 pc. Magnetic Bowl Set, Magnetic Pickup Tool 2-lb, Wire Spark Plug Gauge, Oil Filter Wrench, Digital Tire Gauge)
Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)
No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Simple Design
(e.g. Oil Filter Wrench, 32-Blade Feeler Gauge, 4 pc. Pry Bar Set, Battery Terminal Brush, Battery Terminal Spreader, Gasket Scraper, 2 pc. Magnetic Bowl Set, Magnetic Pickup Tool 2-lb, Wire Spark Plug Gauge, Oil Filter Wrench, Digital Tire Gauge)
Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)
No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Lasers
Laser Distance Measuring Tools
Stud Finders
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: 90 Day Satisfaction Guarantee
Proof of purchase is required.
Full Lifetime Warranty
If the product fails to perform for any reason, we will replace it.
Mechanics Tool Sets
Ratchets
Wrenches
Sockets
Individual Open Stock Tools
Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)
No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Torpedo Digital Levels
Standard Digital Levels
Staplers
Miter Boxes (e.g. CMHT20600)
Levels & Squares (e.g. CMHT82391)
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details. This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person. CRAFTSMAN warranty does not cover expendable parts that can wear out from normal use.
Note: If this product needs recalibration within ninety (90) days from the date of purchase, it will be recalibrated free of charge. After 90 days you must pay for recalibration. Contact Customer Care for details.
Proof of purchase is required.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Tape Measures
Sold After September 2018
(Model # starting with “CMHT”)
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: Proof of purchase is required.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
Electric Torque Wrenches
Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.
Note: Proof of purchase is required. Contact Customer Care for details.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
Micrometer Torque Wrenches
Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.
Note: Proof of purchase is required. Contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Gloves
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: Proof of purchase is required.
STORAGE & GARAGE
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Garage Door Openers
Certain Exclusions: See package for additional coverage terms and conditions.
Note: Proof of purchase is required. Contact Customer Care for details.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
3 Drawer Metal Tool Box
Note: Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Metal Storage Cabinets and Chests,
Series 1000 (Black)
Note: Proof of purchase is required. Contact Customer Care for details.
10 Year Limited Warranty
For ten years from the date of sale, the product is warrantied against defects in material or workmanship.
Metal Storage Cabinets and Chests,
Series 2000 and 3000 (Red)
Ready To Assemble (RTA) Garage Organization Products
Note: Proof of purchase is required. Contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Toolboxes
Wheeled Toolboxes
Organizers
Versastack
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: Proof of purchase is required.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship
Magnetic Accessories (e.g. Paper Towel, Cup, Power Strip, and Tool Holders)
Foam Drawer Liners
Note: Proof of purchase is required. Contact Customer Care for details.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
Versatrack and Versatrack Accessories
Note: Proof of purchase is required. Contact Customer Care for details.
POWER TOOLS
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
Compressors
Note: 90 Day Satisfaction Guarantee
Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Pneumatic Nailers & Staplers
Note: 90 Day Satisfaction Guarantee
Proof of purchase is required. Contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Toolboxes
Wheeled Toolboxes
Organizers
Versastack
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: Proof of purchase is required.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Wet/Dry Vacuums
(Model # starting with “CMXEVBE”, "CMXEVBC, OR "CMCV")
Note: Proof of purchase is required. Contact Customer Care for details.
OUTDOOR TOOLS & EQUIPMENT
2 Year Limited Warranty
For two years from the date of sale, the product is warrantied against defects in material or workmanship.
Push Lawn Mowers
Ride On Lawn Tractors
Snow Throwers
Tillers
Chippers
Certain Exclusions: Warranty does not cover expendable parts which can wear from normal use (e.g. mower blades, spark plugs, etc). See package for additional terms and conditions.
Note: Typically, the product will be repaired under warranty. Certain tractors offer a 3 Year Limited Warranty, see package for additional details.
Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty (Frame)
2 Year Limited Warranty (Equipment/Engine)
For three years from the date of sale the frame of this product is warranted against defects in material or workmanship. For two years from the date of sale the equipment and engine of this product is warranted against defects in material or workmanship.
Gas Pressure Washers
Note: Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Generators
Note: Proof of purchase is required. Contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Hoses & Hose End Products (Heavy Duty)
Hose Reels (Heavy Duty)
Certain Exclusions: See package for additional terms and conditions
Note: Proof of purchase is required. Contact Customer Care for details.
7 Year Limited Warranty
For seven years from the date of sale, the product is warrantied against defects in material or workmanship
Hoses & Hose End Products (Medium Duty)
Hose Reels (Medium Duty)
Certain Exclusions: See package for additional terms and conditions
Note: Proof of purchase is required. Contact Customer Care for details.
5 Year Limited Warranty
For five years from the date of sale, the product is warrantied against defects in material or workmanship.
Hoses & Hose End Products (Light Duty)
Hose Reels (Light Duty
Certain Exclusions: See package for additional terms and conditions
Note: Proof of purchase is required. Contact Customer Care for details.
15 Year Limited Warranty
For fifteen years from the date of sale, the product is warrantied against defects in material or workmanship.
Long Handled Garden Tools
(e.g. Shovels, Rakes, etc)
Note: Proof of purchase is required. Contact Customer Care for details.
Limited Lifetime Warranty
If the product fails to perform due to defects in material or workmanship, we will replace it.
Manual Cutting Tools
(e.g. Shears, Pruners, Loppers)
Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
Note: Proof of purchase is required.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
Wheelbarrows
Note: Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Corded Hand Held Power Tools
Sold After September 2018
Drills
Grinders
Impact Drivers & Wrenches
Oscillating Tools
Sanders
Saws (e.g. Circular, Reciprocating, Jig, Miter and Table)
Wet/Dry Vacuums
Note: 90 Day Satisfaction Guarantee
Proof of purchase is required. Contact Customer Care for details.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship
Corded Hand Held Power Tools
Sold before September 2018
(Model # starting with “9”)
Note: Proof of purchase is required. Contact Customer Care for details.
3 Year Limited Warranty
For three years from the date of sale, the product is warrantied against defects in material or workmanship.
Cordless (V20) Hand Held Power Tools
Sold After September 2018
(Model # starting with “CMC”)
Note: 90 Day Satisfaction Guarantee
Proof of purchase is required. Contact Customer Care for details.
1 Year Limited Warranty
For one year from the date of sale, the product is warrantied against defects in material or workmanship.
All Corded & Cordless (19.2V) Hand Held Power Tools
Sold before September 2018
(Model # starting with “9”)
Note: Proof of purchase is required. Contact Customer Care for details.
DOWNLOAD WARRANTY INFO
Download complete information on all CRAFTSMAN products, including warranty length, exclusions, and limitations.
Download
PARTS & SERVICE
Order parts online 24 hours a day, seven days a week. or locate your closest factory-owned service center or authorized independent repair shop. Parts orders require the model number as it appears on the product and payment method. NOTE: CRAFTSMAN develops some tools in partnership; if this includes your tool, we'll direct you to a partner's site.
PRODUCT MANUALS
ServiceNet, our online resource for owners manuals for all CRAFTSMAN products lets you view and print your owners' manual online. You'll need the model number as it appears on the product. Online services are available 24/7 throughout the year. NOTE: CRAFTSMAN develops some tools in partnership; if this includes your tool, we'll direct you to a partner's site.