SUPPORT

WARRANTY INFORMATION

CRAFTSMAN tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined below. Or create an account to register your product and view its warranty coverage.

HAND TOOLS & MECHANIC TOOLS

    Full Lifetime Warranty
    If the product fails to perform for any reason, we will replace it.

    Hammers & Demolition Tools
    Finishing Tools
    Hex Key
    Knives & Multi-tools
    Nut Drivers
    Pliers
    Ratchet & Sockets
    Screwdrivers
    Wrenches & Wrench Sets

    Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMHT”) and older models (Model # starting with “9”)

    No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

    Full Lifetime Warranty
    If the product fails to perform for any reason, we will replace it.

    Simple Design
    (e.g. Oil Filter Wrench, 32-Blade Feeler Gauge, 4 pc. Pry Bar Set, Battery Terminal Brush, Battery Terminal Spreader, Gasket Scraper, 2 pc. Magnetic Bowl Set, Magnetic Pickup Tool 2-lb, Wire Spark Plug Gauge, Oil Filter Wrench, Digital Tire Gauge)
    Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)
    No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

    Limited Lifetime Warranty
    If the product fails to perform due to defects in material or workmanship, we will replace it.

    Simple Design
    (e.g. Oil Filter Wrench, 32-Blade Feeler Gauge, 4 pc. Pry Bar Set, Battery Terminal Brush, Battery Terminal Spreader, Gasket Scraper, 2 pc. Magnetic Bowl Set, Magnetic Pickup Tool 2-lb, Wire Spark Plug Gauge, Oil Filter Wrench, Digital Tire Gauge)

    Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)

    No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

    Limited Lifetime Warranty
    If the product fails to perform due to defects in material or workmanship, we will replace it.

    Lasers
    Laser Distance Measuring Tools
    Stud Finders

    Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

    Note: 90 Day Satisfaction Guarantee

    Proof of purchase is required.

    Full Lifetime Warranty
    If the product fails to perform for any reason, we will replace it.

    Mechanics Tool Sets
    Ratchets
    Wrenches
    Sockets
    Individual Open Stock Tools

    Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)

    No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

    Limited Lifetime Warranty
    If the product fails to perform due to defects in material or workmanship, we will replace it.

    Torpedo Digital Levels
    Standard Digital Levels
    Staplers
    Miter Boxes (e.g. CMHT20600)
    Levels & Squares (e.g. CMHT82391)

    Certain Exclusions: Warranty is not transferable. Contact Customer Care for details. This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person. CRAFTSMAN warranty does not cover expendable parts that can wear out from normal use.

    Note: If this product needs recalibration within ninety (90) days from the date of purchase, it will be recalibrated free of charge. After 90 days you must pay for recalibration. Contact Customer Care for details.

    Proof of purchase is required.

    Limited Lifetime Warranty
    If the product fails to perform due to defects in material or workmanship, we will replace it.

    Tape Measures
    Sold After September 2018
    (Model # starting with “CMHT”)

    Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

    Note: Proof of purchase is required.

    1 Year Limited Warranty
    For one year from the date of sale, the product is warrantied against defects in material or workmanship.

    Electric Torque Wrenches

    Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.

    Note: Proof of purchase is required. Contact Customer Care for details.

    1 Year Limited Warranty
    For one year from the date of sale, the product is warrantied against defects in material or workmanship.

    Micrometer Torque Wrenches

    Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.

    Note: Proof of purchase is required. Contact Customer Care for details.

    Limited Lifetime Warranty
    If the product fails to perform due to defects in material or workmanship, we will replace it.

    Gloves

    Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

    Note: Proof of purchase is required.

    STORAGE & GARAGE

      3 Year Limited Warranty
      For three years from the date of sale, the product is warrantied against defects in material or workmanship.

      Garage Door Openers

      Certain Exclusions: See package for additional coverage terms and conditions.

      Note: Proof of purchase is required. Contact Customer Care for details.

      1 Year Limited Warranty
      For one year from the date of sale, the product is warrantied against defects in material or workmanship.

      3 Drawer Metal Tool Box

      Note: Proof of purchase is required. Contact Customer Care for details.

      3 Year Limited Warranty
      For three years from the date of sale, the product is warrantied against defects in material or workmanship.

      Metal Storage Cabinets and Chests,
      Series 1000 (Black)

      Note: Proof of purchase is required. Contact Customer Care for details.

      10 Year Limited Warranty
      For ten years from the date of sale, the product is warrantied against defects in material or workmanship.

      Metal Storage Cabinets and Chests,
      Series 2000 and 3000 (Red)
      Ready To Assemble (RTA) Garage Organization Products

      Note: Proof of purchase is required. Contact Customer Care for details.

      Limited Lifetime Warranty
      If the product fails to perform due to defects in material or workmanship, we will replace it.

      Toolboxes
      Wheeled Toolboxes
      Organizers
      Versastack

      Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

      Note: Proof of purchase is required.

      1 Year Limited Warranty
      For one year from the date of sale, the product is warrantied against defects in material or workmanship

      Magnetic Accessories (e.g. Paper Towel, Cup, Power Strip, and Tool Holders)
      Foam Drawer Liners

      Note: Proof of purchase is required. Contact Customer Care for details.

      1 Year Limited Warranty
      For one year from the date of sale, the product is warrantied against defects in material or workmanship.

      Versatrack and Versatrack Accessories

      Note: Proof of purchase is required. Contact Customer Care for details.

      POWER TOOLS

        1 Year Limited Warranty
        For one year from the date of sale, the product is warrantied against defects in material or workmanship.

        Compressors

        Note: 90 Day Satisfaction Guarantee

        Proof of purchase is required. Contact Customer Care for details.

        3 Year Limited Warranty
        For three years from the date of sale, the product is warrantied against defects in material or workmanship.

        Pneumatic Nailers & Staplers

        Note: 90 Day Satisfaction Guarantee

        Proof of purchase is required. Contact Customer Care for details.

        Limited Lifetime Warranty
        If the product fails to perform due to defects in material or workmanship, we will replace it.

        Toolboxes
        Wheeled Toolboxes
        Organizers
        Versastack

        Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

        Note: Proof of purchase is required.

        3 Year Limited Warranty
        For three years from the date of sale, the product is warrantied against defects in material or workmanship.

        Wet/Dry Vacuums
        (Model # starting with “CMXEVBE”, "CMXEVBC, OR "CMCV")

        Note: Proof of purchase is required. Contact Customer Care for details.

        OUTDOOR TOOLS & EQUIPMENT

          2 Year Limited Warranty
          For two years from the date of sale, the product is warrantied against defects in material or workmanship.

          Push Lawn Mowers
          Ride On Lawn Tractors
          Snow Throwers
          Tillers
          Chippers

          Certain Exclusions: Warranty does not cover expendable parts which can wear from normal use (e.g. mower blades, spark plugs, etc). See package for additional terms and conditions.

          Note: Typically, the product will be repaired under warranty. Certain tractors offer a 3 Year Limited Warranty, see package for additional details.
          Proof of purchase is required. Contact Customer Care for details.

          3 Year Limited Warranty (Frame)
          2 Year Limited Warranty (Equipment/Engine)

          For three years from the date of sale the frame of this product is warranted against defects in material or workmanship. For two years from the date of sale the equipment and engine of this product is warranted against defects in material or workmanship.

          Gas Pressure Washers

          Note: Proof of purchase is required. Contact Customer Care for details.

          3 Year Limited Warranty
          For three years from the date of sale, the product is warrantied against defects in material or workmanship.

          Generators

          Note: Proof of purchase is required. Contact Customer Care for details.

          Limited Lifetime Warranty
          If the product fails to perform due to defects in material or workmanship, we will replace it.

          Hoses & Hose End Products (Heavy Duty)
          Hose Reels (Heavy Duty)

          Certain Exclusions: See package for additional terms and conditions

          Note: Proof of purchase is required. Contact Customer Care for details.

          7 Year Limited Warranty
          For seven years from the date of sale, the product is warrantied against defects in material or workmanship

          Hoses & Hose End Products (Medium Duty)
          Hose Reels (Medium Duty)

          Certain Exclusions: See package for additional terms and conditions

          Note: Proof of purchase is required. Contact Customer Care for details.

          5 Year Limited Warranty
          For five years from the date of sale, the product is warrantied against defects in material or workmanship.

          Hoses & Hose End Products (Light Duty)
          Hose Reels (Light Duty

          Certain Exclusions: See package for additional terms and conditions

          Note: Proof of purchase is required. Contact Customer Care for details.

          15 Year Limited Warranty
          For fifteen years from the date of sale, the product is warrantied against defects in material or workmanship.
          Long Handled Garden Tools
          (e.g. Shovels, Rakes, etc)

          Note: Proof of purchase is required. Contact Customer Care for details.

          Limited Lifetime Warranty
          If the product fails to perform due to defects in material or workmanship, we will replace it.

          Manual Cutting Tools
          (e.g. Shears, Pruners, Loppers)

          Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

          Note: Proof of purchase is required.

          1 Year Limited Warranty
          For one year from the date of sale, the product is warrantied against defects in material or workmanship.
          Wheelbarrows

          Note: Proof of purchase is required. Contact Customer Care for details.

          3 Year Limited Warranty
          For three years from the date of sale, the product is warrantied against defects in material or workmanship.

          Corded Hand Held Power Tools
          Sold After September 2018
          Drills
          Grinders
          Impact Drivers & Wrenches
          Oscillating Tools
          Sanders
          Saws (e.g. Circular, Reciprocating, Jig, Miter and Table)
          Wet/Dry Vacuums

          Note: 90 Day Satisfaction Guarantee

          Proof of purchase is required. Contact Customer Care for details.

          1 Year Limited Warranty
          For one year from the date of sale, the product is warrantied against defects in material or workmanship
          Corded Hand Held Power Tools
          Sold before September 2018
          (Model # starting with “9”)

          Note: Proof of purchase is required. Contact Customer Care for details.

          3 Year Limited Warranty
          For three years from the date of sale, the product is warrantied against defects in material or workmanship.

          Cordless (V20) Hand Held Power Tools
          Sold After September 2018
          (Model # starting with “CMC”)

          Note: 90 Day Satisfaction Guarantee

          Proof of purchase is required. Contact Customer Care for details.

          1 Year Limited Warranty
          For one year from the date of sale, the product is warrantied against defects in material or workmanship.

          All Corded & Cordless (19.2V) Hand Held Power Tools
          Sold before September 2018
          (Model # starting with “9”)

          Note: Proof of purchase is required. Contact Customer Care for details.

          DOWNLOAD WARRANTY INFO


          Download complete information on all CRAFTSMAN products, including warranty length,  exclusions, and limitations.
          Download

          PARTS & SERVICE


          Order parts online 24 hours a day, seven days a week. or locate your closest factory-owned service center or authorized independent repair shop. Parts orders require the model number as it appears on the product and payment method. NOTE: CRAFTSMAN develops some tools in partnership; if this includes your tool, we'll direct you to a partner's site.

          PRODUCT MANUALS


          ServiceNet, our online resource for owners manuals for all CRAFTSMAN products lets you view and print your owners' manual online. You'll need the model number as it appears on the product. Online services are available 24/7 throughout the year. NOTE: CRAFTSMAN develops some tools in partnership; if this includes your tool, we'll direct you to a partner's site.